How your information is handled

Last updated September 17, 2026

Colleen Conlon Coaching ("we", "us") runs this website, the Instagram account @iamcolleenconlon, and the tools we use to reply to you. This page explains what we collect, why, and how to have it removed.

What we collect

Details you give us in a form: name, email, phone, Instagram handle, where you live, your goals, training background, injuries, and when you want to start.
Messages you send us on Instagram or Facebook, and our replies. We receive these through Meta's messaging tools so a member of our team can answer you.
Basic website activity on this site: pages viewed, the page you came from, and a first-party cookie that links your visits to your application. No third-party advertising cookies.

Why we use it

To reply to you, book and run your call, and coach you if you join a program.
To remember what you told us so you do not have to repeat it.
To understand which pages and posts bring people to us.

Who sees it

Colleen and her team. Every reply on Instagram or Facebook is typed by a person on that team.
The services that run our tools: Meta (Instagram and Facebook messaging), our website host, our email and calendar providers, and the customer database our team uses. Each holds only what it needs to do its job.
Nobody else. We do not sell, rent, or share your information for advertising.

How long we keep it

As long as you are a lead or a client, and for up to two years after our last contact, unless you ask us to delete it sooner.

Delete your information

Email josh@colleenconlon.com with the subject "Delete my data" from the address or Instagram handle we have on file. We remove your details from our systems within 30 days and confirm by reply.
You can also stop the conversation at any time by blocking or unfollowing us on Instagram or Facebook.

Questions

Email josh@colleenconlon.com. This policy may be updated; the date at the top changes when it is.